Assertiveness techniques

Assertiveness is probably the key factor to reach an effective communication.It is profitable for all those who apply it. You never leave behind your objective but at the same time you can listen the other and try to reach an agreement. It is the half way between a passive attitude and an aggressive one. Many people cannot understand this concept well. Apart from the theoretical part, the best way to practice a skill is by applying it constantly. Now we can see a video a with leant techniques such as: the broken record technique, the fogging one, the basic assertation, the emphatic assertion, the consequence assertion, the discrepancy assertion and the negative feeling assertion.

https://www.youtube.com/watch?v=E7VyeceJ4ek